Shipping policy

Shipping Policy

Last Updated: August 1, 2026

At ZYNBOR™, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days.

  • Orders are processed Monday through Friday (excluding public holidays).

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please note that during periods of high demand, processing times may take slightly longer.

Shipping Times

Estimated delivery times:

United States

  • Standard Shipping: 6–14 business days

Canada

  • Standard Shipping: 7–15 business days

United Kingdom

  • Standard Shipping: 6–12 business days

Australia & New Zealand

  • Standard Shipping: 8–16 business days

Europe

  • Standard Shipping: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

We proudly offer FREE Standard Shipping on all orders.

No hidden shipping fees will be added during checkout.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking information.

Tracking information may take 2–5 business days to update after shipment.

Shipping Delays

While we always do our best to deliver within the estimated timeframe, delays may occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • High seasonal demand

  • Public holidays

These situations are outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

If an incorrect address is entered, contact us immediately.

Once an order has been shipped, we cannot guarantee that address changes will be possible.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery window, please contact us.

We will work directly with the shipping carrier to locate your package and provide an update as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photos of the damaged product

  • Photos of the shipping package

Our support team will review your request and arrange an appropriate solution.

Customs & Import Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Multiple Items

If your order contains multiple products, they may be shipped separately depending on warehouse availability.

You may receive multiple tracking numbers.

Contact Us

If you have any questions regarding shipping, please contact our support team.

We are always happy to help.